Recent Posts

New Technology: The ESPORTA IS4000 Soft Contents Washing Machine

11/29/2021 (Permalink)

Esporta washing machine in the SERVPRO of Farmington and Farmington Hills Warehouse The Esporta iS4000 washing machine in the SERVPRO of Farmington and Farmington Hills Warehouse

Restore, don't replace!

At SERVPRO of Rochester, we're always staying up to date with the latest and greatest technology. Our ESPORTA iS4000 soft contents washing machine is capable of removing deep soot and mold from soft contents such as clothing, bedding, stuffed animals, purses, shoes, hats, and more! 

This machine is great at restoring items that a commercial washing machine cannot handle. After a fire or water damage, items that seem to be a total loss or unsalvageable can now be restored instead of replaced. Replacing sentimental items after a fire is devastating. With new ESPORTA technology, you no longer have to worry about losing irreplaceable items. 

Smelly sports equipment? We can help!

Not only can the ESPORTA iS4000 restore damaged soft contents, but it is also extremely beneficial at sanitizing and removing those stinky odors from sports equipment.

Are you interested in having your sports team's equipment cleaned and sanitized? Give us a call today for a free quote or head to Facebook and send us a direct message. 


Tips to Prevent a Water Damage

10/26/2021 (Permalink)

SERVPRO technicians extracting water Questions? Give our highly certified technicians a call!

Flooding can happen any time of the year but as we know, In Michigan, we are entering the wet and rainy season of the year.

Here a few of tips that can help prevent damage to your home or business. 

Gutters – Keeping well maintained gutter systems can help with diverting the water to drainage areas.  If your gutters have leaves and debris in them the rainwater will overflow and can pool up near your foundation causing damage to your basement.

Grading the Yard – Adding top soil to the low spots around your foundation wall can help drain the water away from the foundation.

Response plan – Have a plan of action if a storm hits.  In the event of flooding, make sure that you have a program in place to handle the flooding and damage. 

SERVPRO of Rochester is ready to help if your home or business does sustain storm damage.  Call us at (248) 608-2667.

Flooding From Storms Causes Damage to Homes and Businesses

10/21/2021 (Permalink)

Sewage water on a tile floor in basement Sewage Back up causes damage to the basement after Storm rips through Metro Detroit

If disaster strikes causing damage to your home, call the Professionals at SERVPRO® of Rochester to Help you clean up the mess. We are ready to help you make it "Like it never even happened."

Whatever the storm, we will be there to help. Whether its a summer storm, a winter storm, or something in between, we are faster to any size disaster that you may experience when unpredictable weather damages the Metro Detroit area. Rochester homeowners know that the weather can range from polar vortexes to tornadoes and the potential for damage can be extreme. 
Our Experienced Team will be there to dry out and clean up your home or business. As a customer, you have the right to choose who helps you with your water damage clean up.

Trust SERVPRO® of Rochester (248) 608-2667

The Importance of HVAC When Dealing With Fire, Smoke, and Soot

10/8/2021 (Permalink)

Air filter full of soot Air filter that caused a fire

Ventilation systems are often the biggest culprit in poor indoor air quality, however, the biggest culprit of fires is your furnace. In fact, according to FEMA, heating appliances were the second highest cause of residential building fires in 2014- specifically furnace flame rollout. 

Flame rollout happens when flames escape and “roll” outside of the closed combustion area. 
If those open flames come into contact with insulation or nearby flammable objects, you will be dealing with a dangerous house fire.

Flame rollout happens when there isn’t enough oxygen to “feed” your furnace. Your furnace needs a mixture of oxygen and fuel to create heat, but if there’s not enough ventilation to provide oxygen, the furnace flames will “roll out” in search of oxygen elsewhere.

Tips on how to keep your furnace safe from flame rollout include:

  • Regularly check and change your air filter- A clogged air filter can cause a buildup of soot inside the flue (the tunnel where combustion gases exit outdoors). And when soot buildup blocks the flue, this also restricts your furnace’s oxygen supply.
  • Check for obstructions in your furnace flue- Your furnace flue connects to the outside, so obstructions like a bird’s nest, leaves, or other debris are very likely and can prevent your furnace from getting oxygen. 
  • Install a rollout switch- These devices detect and shut off power to the furnace when the burner area exceeds normal and safe temperatures. This prevents rollout from happening in the first place.
  • Schedule annual furnace maintenance- Annual maintenance allows our techs to spot any issues early on that could lead to flame rollout. We’ll make sure everything is working properly to avoid the abnormal situations that lead to flame rollout.

SERVPRO of Rochester will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

Summer Storm Clean Up in Michigan

10/5/2021 (Permalink)

aerial view in high flood water Summer storms cause basements to flood in a Metro Detroit suburb

The SERVPRO of Rochester team work hard to clean up basements after a large amount of rain fell in the Oakland and Wayne County area this summer. Unfortunately, we cannot control the rains. The overwhelmed sewers and saturated ground sent contaminated water into basements, crawl spaces, and foundations.  Having a Professional assessment from a reputable flood recovery company is always recommended.

Calling SERVPRO of Rochester after a flood damage will increase the chances of a safe cleanup.  The SERVPRO crews are ready to remove the contaminated water and dry out your home.  If the water is left standing in your home, you could increase the risk for Mold.  It can take as little as 48 -72 hours for mold to grow and be visible.

Whether you are filing an insurance claim, or you are paying directly out of pocket, SERVPRO of Rochester can walk you through the job process and provide an estimate with industry standard pricing for all the work that needs to be performed to clean up the water.

Call us at (248) 608-2667 we are here to help!

Smoke Detectors Save Lives

9/29/2021 (Permalink)

Smoke detector on ceiling Make sure to install smoke detectors on every level of your home

Smoke alarms play an important role in saving lives, and when properly installed, can reduce the risk of fire injury in half.

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters, and on every level of the house.  Business owners should consult their local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

Smoke alarms work best when paired with a fire escape plan.  Having a plan allows for a quick escape in an emergency situation. 

Review the following tips regarding smoke detector installation and maintenance:

  • Install smoke alarms on every level of the home, including the basement.
  • Smoke alarms should be installed away from the kitchen to prevent false alarms.  Generally, they should be at least 10 feet from a cooking appliance.
  • Test smoke alarms at least once a month using the test button.
  • Replace batteries in all smoke alarms at least once a year.  We have found it useful to change the batteries when daylight savings time either begins or ends.  If an alarm "chirps," the battery is low and should be replaced right away.
  • Replace all smoke alarms when they are 10 years old.

SERVPRO of Rochester wants you and your family to be safe. If you have a home or business fire, we are here for you and are a phone call away.  For more on emergency preparedness or service, contact SERVPRO of Rochester at 248-608-2667

Commercial Water Loss Causes

9/24/2021 (Permalink)

Water loss in a large warehouse with fans and caution tape Warehouse Water Damage in Farmington Hills, MI Business

Besides a natural disaster or large-scale storm, there are other potential causes for a water damage at your business. It is true that commercial water damages are often the result of weather events such as heavy rains and storms, however, there are regular maintenance issues that could cause damage to company equipment, inventory, and other valuable assets. Our SERVPRO of Rochester technicians are highly trained and knowledgeable in all of the possible causes for a water loss to occur in your commercial property.

Other Causes of Water Damage in Your Business:

  • Sprinkler System Malfunction - Sprinkler systems are a must for businesses because it helps protect the building in fire emergencies, offering the first line of defense when smoke is detected. However, when the sprinkler system is outdated and showing signs of wear and tear, the sprinklers can malfunction and cause water damage to everything inside the building.
  • Burst pipes– There are many reasons why pipes can burst and cause water damage. One potential reason could be an extremely cold day that can freeze the water in the pipes. Since water expands as it freezes, this expansion can crack and break the pipes that the water needs to flow through.
  • Clogged sewer system– Another possible reason for a commercial water damage is toilets and sewer systems getting clogged. Toilets and sewer lines can get clogged very easily and when a sewer line is clogged, flooding can occur anytime someone flushes a toilet or pours water down a sink.
  • Leaking roof– When the roof is not regularly checked and maintained, it can suffer damage from exposure to changing weather. Even if you are just experiencing a rainstorm, when your roof has a leak, it can become detrimental and damage the inside of your building.

If you have a water damage in your commercial property, call SERVPRO of Rochester at (248) 608-2887.

How to Prepare Your Kids For Emergencies

9/22/2021 (Permalink)

Graphic of a house with the words "Is your family prepared?" Make sure to practice your emergency readiness plan with your family regularly

The fourth and final theme of this National Preparedness Month 2021 is teaching the youth about preparedness. Make sure your entire family, including kids, are aware of your emergency preparedness plan. In addition, practice it so they know what to do and how to respond in the face of an emergency. A few steps to talk through with your kids are:

  1. Who to contact - make sure they have your phone number memorized as well as other emergency contact information and numbers.
    • Tip: pick someone out of town for an emergency contact as they might be easier to reach if there is a local disaster. 
  1. Where to meet – Talk through with your family on where to meet in case of an emergency. Pick a familiar and accessible place where you can take shelter if needed.
    • Tip: Make sure the place you decide on is pet friendly if applicable.
  1. Practice! Hold regular household meetings with your family to discuss your plan and keep copies of your contact information somewhere safe like a backpack or cellphone.

Ready.Gov has fun interactive games for children to play in order to help prepare the youth for emergencies. Check it out here:

As National Preparedness Month 2021 comes to an end, SERVPRO of Rochester, Michigan wants to remind you that emergencies and disasters happen year round. Make sure you and your family are staying vigilant each month by keeping up to date with your preparedness kits and looking out for alerts.


Cleaning Up a Flooded Church in Southfield, MI

9/21/2021 (Permalink)

water on tile flooring with a seating area in the basement of a church Flooding in the common area of a church in Southfield, MI

This church in Southfield, MI flooded after a pipe in the building burst. Three floors were affected with two flooded rooms per floor - one of the rooms being the music room pictured here. 

Getting the space mitigated, dried out, and sanitized as quickly as possible was a huge priority so the community and children could get back to using a space they cherish so much. 

SERVPRO of Rochester has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. 

Our knowledgeable crew takes specialized commercial restoration classes to always stay up to date on the latest methods and technologies in the field. We are always here for you and your business.

Call us 24/7 at 248-608-2667

Financially Preparing for Emergency Disasters

9/17/2021 (Permalink)

Graphic with the words "National Preparedness Month - its never to early to prepare" Make sure your family is prepared by being financially ready for an emergency disaster

For the third theme of National Preparedness Month in 2021, the focus is on getting financially prepared for an emergency disaster. Ready.Gov highlights some ways that homeowners can get prepared at either no cost or a low cost. In addition to the resources listed on Ready.Gov, the Federal Emergency Management Agency (FEMA) offers a plethora of resources that can be shipped directly to your home.

At SERVPRO of Rochester MI, we are able to work directly with your insurance company to ease the stress during emergency disasters. It’s extremely important that homeowners make sure that they are adequately covered for emergencies that the region is prone to. For example, if your home is in a flood zone, flood insurance should be a priority. Likewise, if your home is in an area where wildfires are prevalent, insurance for wildfires is a must. The Red Cross has an interactive map that shows common disasters across the United States by region and what you should be prepared for.

To get started, here are a few tips you should consider in order to get financially prepared for an emergency disaster:

  1. Gather financial, medical, personal, and household information and keep them in an accessible safe space. 
  1. Keep small amounts of cash in your home for items such as food, gas, or other supplies in the event that you cannot get to an ATM. In addition, consider opening a savings account and saving up money for potential disasters. 
  1. Keep on top of your homeowners or renters, health and life insurance. Consider purchasing flood insurance from the national flood insurance program as well as reviewing your policy to make sure you’re adequately covered.

For more tips and resources on how to prepare financially, click on any of the links above in this blog or contact us at (248) 608-2667