Recent Posts

Sewage Loss Before and After

6/9/2022 (Permalink)

toilet and bathroom covered in sewage on the left and a clean bathroom on the right after being restored Before and after of a sewage loss in Rochester Hills, MI

Have you ever been faced with a mess that you don’t want to or don’t know how to clean up? Our SERVPRO of Rochester technicians completely understand that and are ready to swoop in 24/7 – 365 to help tackle any disaster.

For example, maybe you have faced an unsanitary issue in the home of someone you know, whether it be someone elderly, family, friend, or neighbor, and you are unsure how to clean up or how to help them. SERVPRO of Rochester Hills technicians has the proper equipment, tools, professionalism, and processes to clean up and help whoever it is in the most efficient way possible - taking the worry off you.

We will work with you, the homeowner or tenant, as well as the insurance company to cover all the bases in cleaning the home. We use specially formulated chemicals, including disinfectants, floor cleaners, carpet cleaners, and deodorizers to properly clean up an unsanitary situation. We are always prepared and take all the necessary precautions, including wearing protective gear, when faced with messes like these. Situations like these can be difficult but we are trained and ready to face them whenever you need us!

Call us today at (248) 608-2667 if you need help!

How We Handle Hoarding Situations

6/8/2022 (Permalink)

piles of things and garbage stacked up in a home No matter the size of the clean-up, our crew will get it done.

Our SERVPRO of Rochester technicians pride themselves on being able to "clean up anything you don’t want to" whether you had a disaster affect your home or not. There are plenty of common and uncommon reasons you would need what we call a trash-out, we have seen and dealt with them all.

For instance, if you have a home or basement full of wet or just plain unwanted things, we can haul that away for you. If you are a rental homeowner and a tenant left a ton of trash in your rental property, we can take that away for you and clean the home. If there is an elderly or physically handicapped person you may know that can not take care of their home and let things pile up, we can take care of that for them. The possibilities are endless, and we have the ability to deal with hazardous material being that we have access to personal protective equipment (PPE).

If you need our experienced SERVPRO of Farmington & Farmington Hills technician's help, call (248) 608-2887.

A Water Damage Could Be Devastating - Who Should You Call?

6/7/2022 (Permalink)

Our SERVPRO fleet of trucks lined up and ready to head out for the day Our SERVPRO fleet lined up and ready to head out for the day!

We are always Here to Help!

SERVPRO of Rochester are available 24/7. We are a 24 hour emergency service company. When you have a water damage, whether it is on a holiday or the middle of the night, we have professional technicians that are ready to help you clean up the mess. 

Our IICRC Certified Technicians will walk you through your loss, helping you understand the claims process and how to help you dry out your water damage. We can begin services to remove the water and affected contents the very same day. We use advanced commercial equipment including air movers and dehumidifiers to remove the remaining moisture and water. Finally, we will clean and sanitize restorable items and structures that were damaged by the water. 

Our office team are experts at dealing with insurance companies, making your claims process as smooth as possible.

If you need help, call SERVPRO of Rochester (248) 608-2667

Tips to Prevent Water Damage During Heavy Storms

6/2/2022 (Permalink)

Fallen ceiling after heavy rains in a bathroom Regular maintenance is key to protecting your home from water damage.

1. Keep trees trimmed 

  • Regularly trimming trees will prevent tree limbs from potentially damaging your roof during a storm with high winds or heavy rain. 

2. Keep gutters clean

  • Making sure your gutters are clear of debris year-round is essential to preventing major damage to your home. 
  • If gutters are full, water may not be able to flow away from your house causing water damage or mold. 

3. Keep your sump pump in working order

  • Checking on your sump pump regularly can prevent flooding during heavy rains. 

4. Replace missing or damaged shingles

  • During a storm with heavy rain, water will try hard to find a way into your home. In order to avoid the headache of a roof leak, check the integrity of your shingles. 

5. Repair loose siding

  • Just like shingles, loose or damaged siding can allow water to get into your home and potentially cause mold. 

Following these basic home maintenance tips can help prevent damage from storms, however, things can still happen and if they do we are Here to Help. 

Does Your Office Have Mold?

6/2/2022 (Permalink)

Mold on the wall of a utility room in an office building Mold found in the utility room of an office building in Rochester, MI

Mold infestation in the workplace is not uncommon. There is always mold present in buildings. Certain levels of mold are considered acceptable.  But, when there are massive quantities of mold, that's when problems can start to arise. 

If a pipe leak or break is not repaired, the water can cause mold growth within your building.  Sometimes the presence of mold is unknown, possibly within a wall or in the ductwork. A Professional company will be able to properly remediate and clean your building. Call SERVPRO of Rochester to assess the situation, remediate, and repair the affected areas so the occupants can return to work safely. Our technicians are certified in mold remediation with years of experience and we're always happy to help!

Have a Mold Problem? Call Us Today – (248) 608-2667

How to Deal With Damage After Heavy Rain Storms

6/1/2022 (Permalink)

Collapsed ceiling from heavy rain Collapsed ceiling from heavy rain

With heavy, wind-driven rains over several days, water leaked into a bedroom ceiling in Farmington. SERVPRO of Rochester was called out to clean up the damage. Our crew was able to minimize the damage by putting a tarp over the leak on the roof. Contents needed to be moved out and cleaned from the room and then technicians were able to remove the affected insulation and drywall and dry out the ceiling. 

Damage to Your Roof?

Often leaks are due to defective or failing flashing or caulk, but it is possible that you may have actual damage to your roof. A fallen tree limb or shingles that have blown off from the wind can also be sources of the leak. 

Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your home, you need a company with storm damage experience and expertise. SERVPRO of Rochester can respond immediately to storm and flooding conditions.

To GET HELP call SERVPRO (248) 608-2667

Large Commercial Fire Loss in Brighton, MI

5/25/2022 (Permalink)

These four photos show extensive soot damage to the walls, floors, and contents of this warehouse in Brighton, MI. These four photos show extensive soot damage to the walls, floors, and contents of this warehouse in Brighton, MI.

Our SERVPRO of Rochester, Michigan crew was called out after hours for emergency services to a 10,000-square-foot building after a fire ripped through their warehouse and office spaces. Not only was there fire damage but extensive water damage as well after the firefighters put out the fire. Our team was out there within an hour of receiving the initial call to extract the water and place equipment to prevent secondary damage.

When a fire occurs in either a residential or commercial space, quickly placing air scrubbers can help immensely with airborne contaminants. These machines control the air quality and remove airborne contaminants throughout the whole restoration process making it easier for the crew, homeowners, and/or employees. In the unfortunate event that you experience a fire in your workplace, know that you can trust SERVPRO of Rochester, MI to get the job done quickly and efficiently so that you and your employees can get back to business.

Earth Day 2022

4/21/2022 (Permalink)

6299953 vans to circle the earth SERVPRO Earth Day 2022

SERVPRO of Rochester takes great pride in providing effective and environmentally safe cleaning products for use in your home or business to ensure that when disaster strikes, you won’t have to worry about the safety and health of your family, pets, or employees. SERVPRO® Industries, Inc. is a member of the EPA’s Design for Environment (EPA/DFE) initiative. As a member company, SERVPRO® can access the listing known formally as CleanGredients. The EPA/DFE has established a set of criteria for formulating environmentally friendly cleaning products.

Here are a few examples of some Green Cleaning Products we use:

  • #249 Window Green Clean
  • #250 All Surface Green Clean
  • #251 Carpet and Upholstery Green Clean

These products have a pH-neutral formula that contains no solvents, dyes, or fragrances, making them an environmentally friendly alternative to traditional household cleaners. They are considered safe, non-toxic, phosphate-free, and rapidly bio-degradable.

We know how important it is to feel comfortable and safe in your home or business when disaster strikes, and with our environmentally safe products, we hope to take that stress off you.

To learn more or if you are seeking services, call our technicians today at (248) 427-1500!

April Showers Bring May Flowers (and Flooded Basements)

4/19/2022 (Permalink)

bursting water in a living room compared to a spilled water bottle Skip the stress, call in the professionals!

As any Michigander knows, springtime means heavy rainfall for us. The April showers may bring May flowers and nice weather; however, it can also flood basements for a lot of homeowners. Most homeowners who have experienced or are prone to flooding in their basement may take some cautionary steps like waterproofing, gutter maintenance, proper landscaping, inspecting and repairing foundation cracks, sump pump maintenance, and even installing window well covers, however, heavy rainfall can cause your basement to flood despite all of it. 

Basements can flood at any time, but primarily after winter moving into spring when we have a lot of rain combined with the ground thawing. Flooding can occur by seepage or flow through the walls or foundation floor, from surface water sources, or by a sanitary or storm sewer backup.

Most homeowners’ first reaction when their basement floods is to panic and start trying to clean it up themselves, granted if it’s a tiny bit in a small area you may be able to, but typically the problem is too large for you to handle. That is where our water-certified SERVPRO of Rochester technicians come in. We are a 24-hour Emergency Service that can effectively work with you and your insurance company to extract the water, dry out the structure, demo any damaged materials such as wet walls and flooring, as well as assess and potentially restore any contents you may have in your basement.

Call us at (248) 427-1500!

Spring Cleaning

3/7/2022 (Permalink)

Before and after photos of a finished basement after technicians cleaned up. Before and after photos of a finished basement after technicians cleaned up.

Spring is right around the corner here in Michigan and for most that means spring cleaning! Maybe you finally cleaned out the catch all closet and need it scrubbed down floor to ceiling? Or you hauled all that old unused furniture to the curb and the carpet underneath was disgusting? Well, the typical homeowner will probably cover the basics with dusting, mopping, vacuuming, throwing things away here and there, making the infamous ‘donate’ pile and wiping down surfaces and furniture. However, sometimes your spring-cleaning needs go a little deeper than that.

Our SERVPRO of Rochester technicians can do the dirty work for you no matter how bad the situation. Here are just a few ways we can help you:

  • We have specially formulated SERVPRO chemicals
  • We use green products safe for pets
  • HEPA vacuuming
  • Carpet Deodorization and cleaning
  • Ozone Machine for strong odors
  • Using reach poles to clean tall ceilings
  • Washing walls/moldings/baseboard etc.
  • Floor cleaning
  • Trash out/de-cluttering services

Get a head start on your spring cleaning today and call us at (248) 608-2667