Recent Posts

Commercial Water Loss Causes

5/27/2020 (Permalink)

SERVPRO fans placed in a warehouse for drying Warehouse Water Damage in Farmington Hills, MI Business

Besides a natural disaster or large-scale storm, there are other potential causes for a water damage at your business. It is true that commercial water damages are often the result of weather events such as heavy rains and storms, however, there are regular maintenance issues that could cause damage to company equipment, inventory, and other valuable assets. Our SERVPRO of Rochester technicians are highly trained and knowledgeable in all of the possible causes for a water loss to occur in your commercial property.

Other Causes of Water Damage in Your Business:

  • Sprinkler System Malfunction - Sprinkler systems are a must for businesses because it helps protect the building in fire emergencies, offering the first line of defense when smoke is detected. However, when the sprinkler system is outdated and showing signs of wear and tear, the sprinklers can malfunction and cause water damage to everything inside the building.
  • Burst pipes– There are many reasons why pipes can burst and cause water damage. One potential reason could be an extremely cold day that can freeze the water in the pipes. Since water expands as it freezes, this expansion can crack and break the pipes that the water needs to flow through.
  • Clogged sewer system– Another possible reason for a commercial water damage is toilets and sewer systems getting clogged. Toilets and sewer lines can get clogged very easily and when a sewer line is clogged, flooding can occur anytime someone flushes a toilet or pours water down a sink.
  • Leaking roof– When the roof is not regularly checked and maintained, it can suffer damage from exposure to changing weather. Even if you are just experiencing a rainstorm, when your roof has a leak, it can become detrimental and damage the inside of your building.

If you have a water damage in your commercial property, call SERVPRO of Rochester at (248) 427-1500.

Our Technology

4/27/2020 (Permalink)

Dehumidifier on puddled carpet Drying carpet in a commercial building

The past few decades have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Rochester professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

Moisture Detection and Measurement Equipment:

Scientific drying principles rely upon specialized equipment to detect, measure and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

An infrared camera may be used to identify water location for thorough water removal.
Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment: 

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

Submersible and gas-powered pumps for continuous pumping of high-level water.
Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment: 

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from the ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

High-speed air movers cause moisture to evaporate at a faster pace
Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization:

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

Air scrubbers

Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments:

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

Deodorization products control odors from excessive moisture.
Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

We have the technology available to help you in the event of a disaster, call us today!

Every Day is Earth Day at SERVPRO!

4/22/2020 (Permalink)

Make Every Day Earth Day This year, we celebrate Earth Day's 50th anniversary!

SERVPRO of Rochester takes great pride in providing effective and environmentally safe cleaning products for use in your home or business to ensure that when disaster strikes, you won’t have to worry about the safety and health of your family, pets, or employees. SERVPRO® Industries, Inc. is a member of the EPA’s Design for Environment (EPA/DFE) initiative. As a member company, SERVPRO® can access the listing known formally as CleanGredients. The EPA/DFE has established a set of criteria for formulating environmentally friendly cleaning products.

Here are a few examples of some Green Cleaning Products we use:

  • #249 Window Green Clean
  • #250 All Surface Green Clean
  • #251 Carpet and Upholstery Green Clean

These products have a pH neutral formula that contains no solvents, dyes, or fragrances, making them an environmentally friendly alternative to traditional household cleaners. They are considered safe, non-toxic, phosphate-free, and rapidly bio-degradable.

We know how important it is to feel comfortable and safe in your home or business when disaster strikes, and with our environmentally safe products, we hope to take that stress off you.

To learn more or if you are seeking services, call our technicians today at (248) 427-1500!

We are Cleaning Experts

3/18/2020 (Permalink)

Here to Help Germs SERVPRO is Here to Help during this time of need

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Rochester, 248-608-2667


Do you have a Stubborn odor that Cannot be Removed?

2/21/2020 (Permalink)

Front end of a car with the words "Deodorize with ozone odor removal, car, home, office, locker room" Whether it’s a smoky smell in a vehicle, or a locker room full of stinky equipment, we’ve got odor solutions for any size job.

The science of identifying and eliminating odors can be tricky, but as pros in deodorization, we're able to take care of it.

SERVPRO of Rochester can help identify and remove the odor. We have several odor removal products to help remove offensive odors. One technique used for stubborn odors is an Ozone generator to destroy stubborn odors, such as tobacco, soot, animal, and mildew odors. Many deodorizers simply mask odors, but an Ozone generator can remove the odor. 

How does an Ozone generator work?

Ozone reacts to the odors through an oxidation process to change the molecular structure. 

Are there dangers when using an Ozone generator?

The area being treated by an Ozone generator must be free from humans, pets, and plants.  The treated space must then be circulated with fresh air before people and pets can go in.

An Ozone generator can be a safe and effective tool to remove stubborn odors. Our technicians are highly trained with years of experience, call SERVPRO of Rochester at (248) 608-2667 to safely eliminate odors from your home or business.

National Battery Day 2020

2/18/2020 (Permalink)

Back of a Green SERVPRO truck According to the US Fire Administration, smoke detectors should be tested at least once a month and batteries should be replaced at least once a year.

National battery day is observed every year on February 18th and it's a great way to remind homeowners as well as business owners to practice safe battery practices.

Batteries die, and other parts of the smoke detector can wear out over time. Testing them regularly and replacing batteries is one way to help ensure your family stays safe should there be a fire in your home.

Battery recycling is another important practice that consumers can participate in to help protect the environment and prevent fires. According to a company dedicated to secure sustainable solutions, by recycling batteries, you can reduce the number of hazardous materials being put into the landfill which helps conserve our natural resources.

SERVPRO of Rochester is dedicated to enhancing sustainability practices alongside our community in an effort to reduce environmental harm. Here is a link Oakland County residents can visit to find out how to dispose of or recycle batteries:

Residents in Rochester Hills, MI can also visit Battery Giant's website: to learn more about their battery recycling program- Call2Recycle™.


The Esporta IS4000 Soft Contents Wash Machine

11/25/2019 (Permalink)

The Esporta IS4000 Soft Contents Wash Machine The Esporta IS4000 Soft Contents Wash Machine

The Esporta Wash System Capabilities

SERVPRO of Rochester has a leading edge soft contents washing machine known as the Esporta. The Esporta is capable of bringing mold, fire, or water damaged contents back to life! Our primary goal with this machine is to restore your contents rather than replace them. Often times, what has been damaged in a fire or water loss cannot be replaced and that's why this machine is so great!

What can be cleaned:

  • Purses
  • Shoes
  • Clothes
  • Stuffed Animals
  • Linens
  • Bedding
  • Pillows
  • Leathers
  • Furs
  • Hats
  • & More!

The Process:

After our SERVPRO of Rochester technicians are called out to a job, whether it be commercial or residential,  a contents specialist will evaluate all the soft goods and determine what can be restored. Then, it will be packed up and brought back to our warehouse to undergo the cleaning process. In the final steps, the items will be boxed up and returned good as news! 

House Fire in Lake Orion MI

10/3/2019 (Permalink)

Soot damage in a home in Lake Orion Beginning of the cleanup process after a fire in a Lake Orion MI home

A backdraft of emotions often sweeps over the homeowners after fire ravages a home. Fear, uncertainty, stress, and doubt about the future of the property can overwhelm the homeowner long after the flames have been extinguished and the smoke has cleared. 

So after the first wave of heroes has rescued the property, let SERVPRO of Rochester help you restore it. With the industry approved training to employ rapid response, the utmost professionalism, cutting-edge technology, and open communication, we strive to restore not only the home but the customer's peace of mind, as well. 

So, before you risk doing any further damage by attempting to clean up the damage yourself, call the fire damage cleanup and restoration professionals at  (248) 608-2667, SERVPRO of Rochester. Our professionals have worked in total over 40 years to help make fire damage.

Call SERVPRO of Rochester at (248) 608-2667

Moving Out Your Belongings After a Disaster in Rochester Hills

10/2/2019 (Permalink)

Boxes of a homeowners items ready to be taken back to our warehouse to be cleaned and stored Belongings have been inventoried and boxed up and ready to be moved to SERVPRO of Rochester's Warehouse for storage.

SERVPRO of Rochester helped Pack Out a family of 6 after a broken pipe destroyed their main level and finished basement. SERVPRO of Rochester inventoried the items, prepared them for moving, and stored them until the home could be renovated from the water damage. Our team is organized and efficient in moving out your belongings from the area that is affected by water damage.

Our Immediate Response helps complete the job quickly and close your Claim faster which in turn will save you time and Money.

Our Contents department can provide:

Emergency Inventory

Pre-Loss Inventory

Complete Inventory of Total Loss Items and Restorable Items

The Accuracy of Contents Inventory results in Complete Replacement Lists

Moving Contents

Cleaning of furniture and belongings

Storage of Contents

We pride ourselves in Restoration vs Replacement Cost Analysis on every item! We use a photo inventory system to ensure a detailed itemization.

Our team is organized and efficient in moving out your belongings from the area that is affected by water damage. If you are looking for a Company to help you with your moving needs, Call SERVPRO of Rochester (248) 608-2667

Rainfall Causes Historic Flooding in Metro Detroit

10/1/2019 (Permalink)

Bird eye view of major flooding surround Metro Detroit homes Historic Flooding in Metro Detroit

The SERVPRO of Rochester team work hard to clean up basements after a large amount of rain fell in the Oakland and Wayne County area. Unfortunately, we cannot control the rains. The overwhelmed sewers and saturated ground sent contaminated water into basements, crawl spaces, and foundations.  Having a Professional assessment from a reputable flood recovery company is always recommended.

Calling SERVPRO of Rochester after a flood damage will increase the chances of a safe cleanup.  The SERVPRO crews are ready to remove the contaminated water and dry out your home.  If the water is left standing in your home, you could increase the risk for Mold.  It can take as little as 48 -72 hours for mold to grow and be visible.

Whether you are filing an insurance claim, or you are paying directly out of pocket, SERVPRO of Rochester can walk you through the job process and provide an estimate with industry standard pricing for all the work that needs to be performed to clean up the water.

Call us at (248) 608-2667 we are here to help!