Recent Posts

Flooding From Storms Causes Damage to Homes and Businesses

7/24/2020 (Permalink)

Sewage Back up causes damage to basement after Storm rips through Metro Detroit Sewage Back up causes damage to the basement after Storm rips through Metro Detroit

If disaster strikes causing damage to your home, call the Professionals at SERVPRO® of Rochester to Help you clean up the mess. We are ready to help you make it "Like it never even happened."

Whatever the storm, we will be there to help. Whether its a summer storm, a winter storm, or something in between, we are faster to any size disaster that you may experience when unpredictable weather damages the Metro Detroit area. Rochester homeowners know that the weather can range from polar vortexes to tornadoes and the potential for damage can be extreme. 
Our Experienced Team will be there to dry out and clean up your home or business. As a customer, you have the right to choose who helps you with your water damage clean up.

Trust SERVPRO® of Rochester (248) 608-2667

Do You Suspect Mold in Your Workplace?

7/1/2020 (Permalink)

Mold in the utility room behind the furnace in Dexter Michigan Mold in the utility room behind the furnace in Dexter Michigan

Mold infestation in the workplace is not uncommon. There is always mold present in buildings. Certain levels of mold are considered acceptable.  But, when there are massive quantities of mold, that's when problems can start to arise. 

If a pipe leak or break is not repaired, the water can cause mold growth within your building.  Sometimes the presence of mold is unknown, possibly within a wall or in the ductwork. A Professional company will be able to properly remediate and clean your building. Call SERVPRO of Rochester to assess the situation, remediate, and repair the affected areas so the occupants can return to work safely. Our technicians are certified in mold remediation with years of experience and we're always happy to help!

Have a Mold Problem? Call Us Today – (248) 608-2667

What is a Trash Out

6/12/2020 (Permalink)

Contents Piled up in a living room Excessive contents need to be cleaned out after years of collecting items at this condo in Oakland County.

Our SERVPRO of Rochester technicians pride themselves on being able to "clean up anything you don’t want too” whether you had a disaster affect your home or not. There are plenty of common and uncommon reasons you would need what we call a trash-out, we have seen and dealt with them all.

For instance, if you have a home or basement full of wet or just plain unwanted things, we can haul that away for you. If you are a rental homeowner and a tenant left a ton of trash in your rental property, we can take that away for you and clean the home. If there is an elderly or physically handicapped person you may know that can not take care of their home and let things pile up, we can take care of that for them. The possibilities are endless, and we have the ability to deal with hazardous material being that we have access to personal protective equipment (PPE).

If you need our experienced SERVPRO of Rochester technicians help, call (248) 608-2667

How do Thermal Cameras Help Us with Your Water Damage?

6/10/2020 (Permalink)

Multicolor thermal image of a wet ceiling Thermal image camera captures a photo of a wet kitchen ceiling after a pipe break in the bathroom in Livonia.

Our SERVPRO of Rochester technicians are specially trained in Water Restoration and given a certification by the IICRC (Institute of Inspection Cleaning and Restoration Cleaning) to ensure the best quality of work for our customers. To go one step further, our technicians have been trained to use Thermal Cameras to detect moisture and temperature discrepancies in your home or business. IR (Infrared) Thermal Camera technology is a powerful tool for discovering the source of a leak, determining is there is lingering moisture behind a wall before or after a dry-out and even to combat potential mold growth.

So How Do IR Cameras Work?

When water evaporates, it cools the surface temperature. Infrared cameras identify temperature differences to locate potential water damage. Infrared technology visually displays qualitative thermal differences often caused by water damage. In short, IR cameras do not directly detect moisture, they detect temperature, and water is extremely sensitive to these fluctuations.

If you have or had a water damage and are concerned about moisture, call our SERVPRO technicians at (248) 608-2667!

 

Advanced Drying Equipment

6/9/2020 (Permalink)

SERVPRO drying equipment on hardwood floor Floor Mat Drying System in Farmington Hills home was used to dry the hardwood floor. Without this system, the floor might have to be replaced.

Floor Mat Drying System in Farmington Hills home was used to dry the hardwood floor. Without this system, the floor might have to be replaced.

5/16/2019

Here at SERVPRO of Rochester, we use many different types of drying equipment and techniques to dry out your home or business in the event of a water damage. Our technicians are able to assess and understand how to mitigate a number of flooring, wall types, and other surfaces to make sure that you are receiving the most efficient and effective service during a stressful situation. We use industry-specific fans and air movers, alongside the newest technology called the HP Plus Floor Drying Package, which is a floor mat drying system.

The HP Plus Floor Drying Package is used to dry hidden areas of moisture in and under flooring including wood flooring, marble, tile, subfloor, etc. The system's panels can also be used to dry plaster walls and other dense materials. So, before you worry about a custom floor in your home or business or think that any of the flooring or walls can’t be dried, let our SERVPRO of Rochester technicians assess your situation and see if the floor mat drying system can help you.

Call us at (248) 608-2667!

Saving Memories

6/5/2020 (Permalink)

Water damaged pictures laid out on a table The photo restoration process

In the event of water damage, are your irreplaceable memories and sentimental items safe? 

When calling SERVPRO of Rochester in the event of water damage, many of our customers don't think about the boxes of photos they have somewhere in the basement, or their wedding album, sitting on the shelf... It is our job to help you when those things become compromised. 

We go above and beyond to try and save absolutely everything with sentimental value, especially photos. When packing out your wet items, we place photo albums, loose pictures, and photos in picture frames into boxes that are to be immediately processed upon arrival to our warehouse. Our contents department then begins carefully separating every photo and laying them out to dry in a drying chamber. we understand how important friends and family photos are, so we treat them as if they were ours.

TIP: Keep loose photos and photo albums in sealed plastic containers to prevent any damage in the event of a water loss.  

We utilize several methods of cleaning your contents, including the following:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Emergency Do's and Dont's

6/3/2020 (Permalink)

water damage to a finished basement in lake Orion with contents Storm in Lake Orion causes damage to a finished basement.

As Michigan is currently in a rainy season, here are some emergency water damage tips to help assist you in taking proper action until our SERVPRO of Rochester technicians arrive.

Emergency Water Damage Tips:

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the home or building if you have safe access to the power distribution panel.
  • Remove as much excess water as possible by mopping.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting or flooring.
  • Move any artwork, computers, documents, and other items with sentimental value to a dry place.
  • Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. ALWAYS avoid electrical shock hazards.
  • Don’t use your household vacuum cleaner to remove water, this could cause electrical shock or damage to the vacuum cleaner.
  • Don’t turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water.

If you experience a water damage call SERVPRO of Rochester at (248) 608-2667

Commercial Water Loss Causes

5/27/2020 (Permalink)

SERVPRO fans placed in a warehouse for drying Warehouse Water Damage in Farmington Hills, MI Business

Besides a natural disaster or large-scale storm, there are other potential causes for a water damage at your business. It is true that commercial water damages are often the result of weather events such as heavy rains and storms, however, there are regular maintenance issues that could cause damage to company equipment, inventory, and other valuable assets. Our SERVPRO of Rochester technicians are highly trained and knowledgeable in all of the possible causes for a water loss to occur in your commercial property.

Other Causes of Water Damage in Your Business:

  • Sprinkler System Malfunction - Sprinkler systems are a must for businesses because it helps protect the building in fire emergencies, offering the first line of defense when smoke is detected. However, when the sprinkler system is outdated and showing signs of wear and tear, the sprinklers can malfunction and cause water damage to everything inside the building.
  • Burst pipes– There are many reasons why pipes can burst and cause water damage. One potential reason could be an extremely cold day that can freeze the water in the pipes. Since water expands as it freezes, this expansion can crack and break the pipes that the water needs to flow through.
  • Clogged sewer system– Another possible reason for a commercial water damage is toilets and sewer systems getting clogged. Toilets and sewer lines can get clogged very easily and when a sewer line is clogged, flooding can occur anytime someone flushes a toilet or pours water down a sink.
  • Leaking roof– When the roof is not regularly checked and maintained, it can suffer damage from exposure to changing weather. Even if you are just experiencing a rainstorm, when your roof has a leak, it can become detrimental and damage the inside of your building.

If you have a water damage in your commercial property, call SERVPRO of Rochester at (248) 427-1500.

Our Technology

4/27/2020 (Permalink)

Dehumidifier on puddled carpet Drying carpet in a commercial building

The past few decades have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Rochester professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

Moisture Detection and Measurement Equipment:

Scientific drying principles rely upon specialized equipment to detect, measure and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

An infrared camera may be used to identify water location for thorough water removal.
Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment: 


Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

Submersible and gas-powered pumps for continuous pumping of high-level water.
Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment: 


Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from the ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

High-speed air movers cause moisture to evaporate at a faster pace
Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization:


Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

Air scrubbers

Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments:


The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

Deodorization products control odors from excessive moisture.
Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

We have the technology available to help you in the event of a disaster, call us today!

Every Day is Earth Day at SERVPRO!

4/22/2020 (Permalink)

Make Every Day Earth Day This year, we celebrate Earth Day's 50th anniversary!

SERVPRO of Rochester takes great pride in providing effective and environmentally safe cleaning products for use in your home or business to ensure that when disaster strikes, you won’t have to worry about the safety and health of your family, pets, or employees. SERVPRO® Industries, Inc. is a member of the EPA’s Design for Environment (EPA/DFE) initiative. As a member company, SERVPRO® can access the listing known formally as CleanGredients. The EPA/DFE has established a set of criteria for formulating environmentally friendly cleaning products.

Here are a few examples of some Green Cleaning Products we use:

  • #249 Window Green Clean
  • #250 All Surface Green Clean
  • #251 Carpet and Upholstery Green Clean

These products have a pH neutral formula that contains no solvents, dyes, or fragrances, making them an environmentally friendly alternative to traditional household cleaners. They are considered safe, non-toxic, phosphate-free, and rapidly bio-degradable.

We know how important it is to feel comfortable and safe in your home or business when disaster strikes, and with our environmentally safe products, we hope to take that stress off you.

To learn more or if you are seeking services, call our technicians today at (248) 427-1500!