Recent Posts

What to do When Your Business Has a Sewer Back Up

9/17/2019 (Permalink)

Sewage on a concrete floor after a sewage back up Sewage back up causes damage to commercial building

A mop and common cleaning products may not be enough for black water intrusions. SERVPRO of Rochester technicians are trained to safely clean and restore your business, utilizing the following procedures: 

-Identify the Source/Type of Water

-Measure Temperature and Humidity for Drying Analysis

-Survey the Extent of Damage and Inspect the Premises

-Perform Emergency Water Extraction

-Move and Block Furniture

-Provide Floor Service

-Inspect Carpet pad/Carpet and Provide Service

-Apply Necessary Treatments (Disinfectants/Deodorization) 

-Utilize Drying Equipment and Monitor Drying 

-Dispose of Debris 

Emergency Mitigation means that under normal circumstances, SERVPRO technicians are on-site within four hours to begin drying and decontaminating your customers home and restorable contents. 

Abiding by OSHA guidelines and all applicable health regulations, SERVPRO technicians remove moisture, sewage, and contaminants, disinfecting and deodorizing as they safely clean your customers home and restorable belongings. 

We make it "Like it never even happened." 

Taking Care of Fire, Smoke, and Soot

9/17/2019 (Permalink)

SERVPRO technicians responding to a fire with soot SERVPRO technicians responding to a fire with heavy soot damage

When you have a fire damage in your home or business let SERVPRO of Rochester's professional team come to your rescue. We us e three key elements to eliminate damages made by fire, smoke and soot. 

-Structural Cleaning- After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a through cleaning. We will pretest to determine the extent of the damage, and then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your facility. Depending on the amount of soot, we ,may even be able to reduce the cost of recovery by cleaning lighter soot deposits on some surfaces, eliminating the expense incurred with repainting or refinishing.

-Contents Cleaning- All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. We begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate. We can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. Finally, we can provide an inventory list of all "to be claimed" items if requested. 

-Deodorization- We provide specialized services that rid your place of business of offensive odors left by fire or smoke damage. We do not merely cover up lingering odors with a fragrance, we seek out the sources of the odor and remove them. 

If you have any questions about our processes do not hesitate to call our office, someone is available 24/7 to take your call! (248) 608-2667

Roof Tarp Needed After Wind Storm in Farmington Hills

9/10/2019 (Permalink)

Roof tarp covering side of red brick home Roof tarp on a home in Farmington Hills

From smashed cars to knocked over trees to downed power lines, the recent windstorm wreaked havoc on Michigan. Winds nearing 70 mph in some areas caused widespread damage across Michigan, leaving more than 857,000 homes and businesses without power. Our technicians at SERVPRO of Rochester were called out to board up and tarp this roof in Farmington Hills, MI after a large tree uprooted and tore down the upper half of their home due to the high winds. We arrived immediately to make this customers home livable and safe until tree removal services and construction were underway. 

A windstorm can cause hurricane-force winds, tornadoes, heavy rains, and flash floods.

To give you some perspective on just how large this windstorm was; it left 1 million without power and the air pressure was that of a category 2 hurricane. During a windstorm make sure that your home, your business, and your family are safe and prepared for the worst. ALWAYS keep SERVPRO of Rochester's phone number handy for situations like these. 

Smoke Detectors Save Lives

9/9/2019 (Permalink)

National Preparedness Month wording on multi color background September is national preparedness month, check your smoke detectors and stay prepared!

Smoke alarms play a important role in saving lives, and when properly installed, can reduce the risk of fire injury in half.

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house.  Business owners should consult their local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

Smoke alarms work best when paired with a fire escape plan.  Having a plan allows for a quick escape in an emergency situation. 

Review the following tips regarding smoke detector installation and maintenance:

  • Install smoke alarms on every level of the home, including the basement.
  • Smoke alarms should be installed away from the kitchen to prevent false alarms.  Generally, they should be at least 10 feet from a cooking appliance.
  • Test smoke alarms at least once a month using the test button.
  • Replace batteries in all smoke alarms at least once a year.  We have found it useful to change the batteries when daylight savings time either begins or ends.  If an alarm "chirps," the battery is low and should be replaced right away.
  • Replace all smoke alarms when they are 10 years old.

SERVPRO of Rochester wants you and your family to be safe. If you have a home or business fire, we are here for you and are a phone call away.  For more on emergency preparedness or service, contact SERVPRO of Rochester at 248-608-2667

Commercial Restoration and Cleaning Services

9/4/2019 (Permalink)

Flooded school cafeteria with water standing on tile floor This School Cafeteria in Southfield had a water damage, SERVPRO of Farmington & Farmington Hills was there within an hour to clean up the mess!

When this Southfield school cafeteria flooded, We were onsite within an hour to inspect the damage and to begin the water extraction process.  In less than four days we had the cafeteria dry. We use advanced inspection and monitoring equipment to determine if the structure is dry. 

If water damage is not handled quickly and properly, it can cause severe damage to the structure not to mention the potential harmful health effects of mold. Remember, the longer you wait, the worse the problem will get.

When your business operations are interrupted by a water damage, you need professional help to get your property back to business. Every hour spent cleaning up is an hour of lost revenue and productivity. SERVPRO of Rochester provides professional cleaning or emergency restoration services to get your business running smoothly again. We have the training, equipment, and resources to handle any size disaster. We service the following types of commercial facilities:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Restoring Vs. Replacing

9/4/2019 (Permalink)

SERVPRO of Rochester Employees posing in front of a green SERVPRO truck SERVPRO of Rochester Employees

National fire statistics indicate that a residential fire occurs approximately every 90 seconds somewhere in the United States. However, when a customer suffers a fire, only one fire matters. Customers are belongings are important to them. Personal belongings are a treasure of life, and a reflection of hard work and achievements. Photographs, books, and other personal items have a value that cannot be put into words. SERVPRO Professionals have the ability to help restore your belongings. 

SERVPRO technicians at SERVPRO of Rochester are skilled in Inventory Services when it comes to customers belongings. These include: 

-Emergency Inventory

-Pre-Loss Inventory

-Restoration and Replacement Cost Data

-Schedule of Loss-Adjusting Software

      -Industry-Exclusive Access

-Complete Inventory

      -Total Loss Items, Questionable Items, Restorable Items

-Electronic Reporting 

      -Customizable Microsoft Excel Spreadsheet Reports Increase Flexibility

The value in restoration vs. replacement is that it reduces claims payout for insurance companies and saves you money. In most cases, SERVPRO returns belongings to preloss condition and treasured items and keepsakes can be saved. 

Our Restore vs. Replace Mentality

We clean and restore your property using specialized equipment and cleaning techniques. Our “restore first” mentality reduces interruption and gets you back to your life.

Remember that SERVPRO of Rochester can help you return to a normal life and home after having a loss. 

Water in Your Crawl Space?

7/31/2019 (Permalink)

SERVPRO of Rochester clean up Water in Crawl Space in Oakland Township, Michigan

Water in your crawl space can cause damage to your home 

Excessive moisture in a crawl space can cause your foundation supports to warp and lose their structural integrity. Excessive moisture can promote the growth of Mold and Mildew. Standing water can attract pests and small animals. 

What to do when you have water in your crawl space:

  • Have a professional inspect your crawl space for foundation cracks and broken pipes.
  • Dry out the crawl space by removing the excess water and moisture. 
  • Clean up the crawl space by removing debris and wet insulation.

When to Call A Professional

Water mitigation is not a challenging task, but it is hard, physical labor. You might want to consider the following:

A crawl space that is between 4 feet and 5 feet high is considered tall. Even such a tall crawlspace is very difficult to move around in. Many crawl spaces are lower than this.

Tight Access Point of entry makes it difficult to work in the crawl space. There may be only one small door that allows access to the crawl space, and can sometimes be in an inconvenient area, such as a bedroom closet or kitchen pantry floor.

Warning:  Rodents can often get into the crawl space.  Their droppings can contain harmful bacteria.

Have Water Damage?
Call SERVPRO of Rochester – (248) 608-2667

Call a Professional When You Have a Sump Pump Failure

7/30/2019 (Permalink)

Sump pump fails in basement during storm

When a homeowner in Rochester Hills called SERVPRO of Rochester to remove the water in their basement,  many items were wet and needed to be disposed of. SERVPRO of Rochester was able to sanitize and dry out the basement.

Tips to Avoid Water Damage

No power: If the power goes out during a storm, your sump pump won’t be able to drain the water

Wrong size: If your sump pump is too small for your home’s size, it might mean that its too big of a job for it to handle. On the flip side, running too large of a sump pump can shorten its lifespan.

Old age: Just like any appliance, the years can reduce the efficiency and working order of your sump pump. The average lifespan of a sump pump is roughly 10 years. If yours is creeping up in age, consider replacing it with a more current model.

Clogged pipe: Debris can enter your discharge pipe and create a backup. With nowhere for water to flow, your sump pump will come to a stop.

Lack of maintenance: Your home and the appliances that make it run require regular maintenance. Clean your sump pump three to four times a year to avoid blockages in your discharge line, vents, and floats.

Switch issues: When the sump pump shifts in the basin, the float that administers the switch can cause it to become jammed.

Product or installation problem: In addition to product defects, which are out of your control, improper installation can also cause sump pump failure.

Have Storm or Flood Damage?
Call Us Today (248) 608-2667


Benefits of Using an Infrared Camera to Detect Water Damage

7/29/2019 (Permalink)

Thermal camera image of a shower ceiling and wall

Finding Water Damage can sometimes be difficult. Water often travels the path of least resistance, which means water coming in from a roof leak might enter your ceiling and travel to the lowest point often pooling or leaking down into a light fixture in the middle of the room.

Using an Infrared Camera to identify the source of the water damage can help SERVPRO of Rochester restore your home. Thermal Imaging can detect damp spots in floors, ceilings, and walls. Using the Infrared camera has helped us determine hidden water damage in a ceiling. The rainbow-colored images can help our Technician spot moisture in the Our technicians use the IR camera to detect the moisture before physical damage or mold is evident. Using moisture meters along with the IR camera can confirm the presence of water.

If you have experienced a water damage due to pipe leak or other water damage to your home, call SERVPRO of Rochester at (248) 608-2667

Flooding From Storms Causes Damage to Homes and Businesses

7/24/2019 (Permalink)

Sewage Back up causes damage to basement after Storm rips through Metro Detroit

If disaster strikes causing damage to your home, call the Professionals at SERVPRO® of Rochester to Help you clean up the mess. We are ready to help you make it "Like it never even happened."

Whatever the storm, we will be there to help. Whether its a summer storm, a winter storm, or something in between, we are faster to any size disaster that you may experience when unpredictable weather damages the Metro Detroit area. Rochester homeowners know that the weather can range from polar vortexes to tornadoes and the potential for damage can be extreme. 
Our Experienced Team will be there to dry out and clean up your home or business. As a customer you have the right to choose who helps you with your water damage clean up.

Trust SERVPRO® of Rochester (248) 608-2667