What our Customers say...

General Testimonials

James Howard and partner Lance were here within 24-hours and we couldn't have been happier with their service and attention to detail. Highly recommend SERVPRO!

Our sump pump went out in our basement, water was everywhere. SERVPRO showed up immediately after the plumber left. The women that packed out our basement were awesome! It was a very smooth process. I would definitely recommend them!

I highly recommend going to SERVPRO of Rochester for any water or fire damage to your house or business. They can restore your home or business back as if nothing happened to it.

We recently had a sewage backup in our home. It was bad. Category 3 Waste water spread all through my main floor and raining down through the floorboards into my basement. It was a nightmare.
SERVPRO Rochester came to our rescue and I am forever grateful. I'd like to call out the amazing team that helped me through this disaster.
Jeanne, Angela, Kortney, Kevin, James and Lance - thank you! You guys are the best!!!

James and his staff were a great pleasure to work with. He kept us in the loop on everything and James was a calming influence during this hectic time.